✿ Our Company
More than a residence — a community with a quiet heart
Ching Sum was founded on a simple belief: that later life can be rich, social and deeply comfortable when the right kind of support is simply there, in the background.
Back to Home✿ Our Story
Where Ching Sum began
Ching Sum — 清心, a still and open heart — was founded in 2018 by a small group of people who had each spent time helping ageing parents navigate later life in Hong Kong. They noticed how hard it was to find somewhere that felt genuinely warm rather than institutional, and they decided to build it themselves.
Discovery Bay felt like a natural choice. The low-traffic streets, the green hillsides and the close community atmosphere already existed there. What the founders added was a team, a programme of outings and activities, and a clear commitment to letting each resident set their own pace.
From the beginning, the focus has been on lifestyle rather than medical care. Residents at Ching Sum continue to manage their own health with their own doctors. What we look after is everything else: the tidying, the meals, the social connection, the outings into the city, the quiet company of familiar staff.
Over the years the community has grown steadily, but we have kept the team small deliberately. We believe that consistent, familiar relationships — between residents and staff, between residents themselves — are what make a place feel like home rather than a service.
✿ Our Mission
What we are here to do
Stay connected
Help each resident remain part of Hong Kong life — through outings, conversation and activities that reflect their own interests rather than a generic programme.
Support with discretion
Offer daily help in a way that preserves dignity and independence — present when needed, quiet when not, and always respectful of a resident's preferences.
Create a real home
Make the physical and social environment feel genuinely like home — not a managed facility — so residents can relax into their days without feeling they are being processed.
✿ The Team
The people behind Ching Sum
A small group of people who have chosen this work because they find it meaningful, and who stay long enough to become familiar faces.
Lam Mei-Ling
Residence Director
Mei-Ling has spent fifteen years in community-based senior support across Hong Kong. She joined Ching Sum as one of its founding team members and shapes the daily atmosphere of the residence.
Chan Kwok-Wai
Community & Outings Coordinator
Kwok-Wai plans and accompanies every outing, with a careful eye for routes and venues that suit a range of mobility levels without drawing attention to those differences.
Wong Hiu-Tung
Resident Liaison & Family Contact
Hiu-Tung is the first person families speak to when they enquire, and she remains the main point of contact throughout a resident's time at Ching Sum, making sure communication stays open and relaxed.
✿ Our Standards
How we look after the people in our care
Resident-centred planning
Every arrangement starts with a conversation about what the resident wants — not a checklist. We review that conversation regularly and adjust as preferences change.
Trained, vetted staff
All team members complete orientation in elderly lifestyle support, communication with older adults and personal privacy before working with residents.
Privacy and data care
Resident information is held securely and shared only with the staff who need it. We comply with the Hong Kong Personal Data (Privacy) Ordinance in full.
Clear service agreements
Before a resident moves in, every element of their arrangement is set out in plain language. There are no hidden costs and no pressure to add services that were not requested.
Open family communication
Families are kept informed without being overwhelmed. Our liaison staff are reachable during office hours and can escalate any urgent matter outside those hours.
Regular service reviews
We schedule a formal review of every resident's arrangement every three months, and an informal check-in every month, so nothing drifts without being noticed.
Senior living in Discovery Bay — a considered choice
Discovery Bay has long attracted families and retirees who value its quieter pace while remaining within reach of Hong Kong's city life. The car-free promenade, the low-rise streets and the green hills of Lantau form a backdrop that many residents describe as genuinely restorative — a notable contrast to the density of urban Hong Kong.
Ching Sum sits within this community rather than apart from it. Residents are not sequestered: they walk to the plaza for coffee, join ferry trips to Wan Chai or Mong Kok, and continue any regular habits they had before moving in. The residence provides the structure and support that makes those habits easier to maintain, not a substitute for them.
For families in Hong Kong, choosing a senior living community often involves a difficult balance between practical support and personal autonomy. Ching Sum's three service tiers are designed specifically to address that tension: Daily Living Support is light-touch and discreet; the Excursions service keeps residents socially engaged; Complete Residence Living covers everything under one roof and one team.
Our staff speak Cantonese and English, and we have working relationships with local healthcare providers, pharmacies and transport services that make coordinating outside needs straightforward. We do not try to replace the healthcare system — we make it easier for residents to navigate it.
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Would you like to visit and see for yourself?
We welcome visits from prospective residents and their families. Come for a walk around, meet the team, and take your time deciding what feels right.
Arrange a Visit